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Shipping & Returns

1. How much will it be to ship my Maui Now?

Australia Standard: Free!
Australia Express: $6 flat rate.

International Standard via DHL: $6 flat rate – ALL orders ALL countries!
International Express via DHL: please proceed to our checkout and enter your address for pricing.

2. How long will my Maui Now take to arrive?

Australia Standard: 3 to 5 business days from date of dispatch.
Australia Express: 1 to 2 business days from date of dispatch.

International Standard: 8 to 15 business days from date of dispatch.
International Express: 2 to 3 days from date of dispatch.

We will do everything we can to get your Maui to you as soon as possible, so all orders will be dispatched within 48 hours. Free tracking is included with all orders.

3. Can I cancel or change my order?

Unfortunately, we generally cannot accept cancellations to any order. Once your order is placed, we immediately process it through to our distributors in order to get through to you as soon as possible. However, feel free to drop us an email at info@mauinow.com.au and we will do our best to help where possible.

4. Is my order on its way?

Please check your emails after your order has been placed for a confirmation email. All orders are dispatched within one business day. You will receive an additional email once your order has been shipped enclosing your tracking ID. If you have not received either of these emails please check your junk/spam folder. For any further assistance, feel free to get in touch with us.

 

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Returns & Refunds

1. Can I return my Maui Now?

Unfortunately, we are unable to accept any returns of open bottles due to health regulations.

Please contact us for further assistance if you feel the product is not as described and we will work with you to resolve any problems.

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